working and all the data restored

I ran the restore command again — with the right password — and it worked! Everything came back! My new instance had the same problem AND the same solution. By the end of the day, I had them both working and all the data restored

Crestfallen, the caller thanks our hero and ends the call … likely pondering his surely impending transfer to a radar station somewhere in the back end of Alaska.

Several months after this call, our hero did bravely pack up his personal belongings, tell his boss what he really thought of him, and leave, never to set foot in that office again. At that time, the customer was still sending people to each of their devices to insert a key, turn it to the Reset position, turn it back, and remove it — a process that took them nearly THREE years to complete for all of their devices

Luckily, the customer was hosted by us as a single tenant instead of a multi-tenant environment and we were able to limit the damage to a single server but that server was holding the database as well. Even though we had to pay damages for not keeping up 99.99%, the fact that we resored everything back to normal was the biggest saving grace.

More Info: jobs for comptia a+