Technical expertise must be complemented

It’s not groundbreaking to say that IT pros need to place some emphasis on non-technical skills. Communication, customer service and teamwork have become more critical as IT takes on a more strategic role within the organization. These are not the only skills needed, though. Managing third parties will be important as companies demand more technology initiatives than the internal teams can support. More importantly, IT pros will have the opportunity to take the lead on discussions around ethics and unintended consequences. New uses of technology can lead to business growth, but they can also lead to privacy violations or social disruption. IT pros can take responsibility for technical innovation and help ensure it does not come at the cost of corporate reputation.
Technology can happen anywhere.

When the tech industry was smaller, there were certain places with a high concentration of technical talent. Silicon Valley was the main example, and major tech headquarters were also prime locations. Today, with every company accelerating their tech adoption and the barriers to innovation being lowered, IT pros can thrive in almost any location. CompTIA’s Tech Towns highlights the places in the U.S. where technology demand intersects with affordability, and there are growing opportunities across the globe for doing interesting work and building communities around cutting-edge topics.
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Government and Tech Leaders at CompTIA

nnovative new products such as wearable devices and smart home devices allow us to better track our health, enhance the security of our homes, and reduce energy consumption. But questions about who should have access to the data these products collect, what it’s being used for, and how consumers give consent are at the center of one of our nation’s most critical policy debates.

Consumers deserve transparency and protections to ensure their personal information is not being used in harmful ways, but legislators must also strike the right balance to preserve America’s innovative spirit.

CompTIA’s 2019 DC Fly-In brought together leaders from the tech industry, government and public interest space to discuss why the U.S. should act swiftly to pass federal privacy legislation and where there’s common agreement between interested parties.

The panel was moderated by Matthew Starr – Director of Public Advocacy at CompTIA – and included:
Chris Calabrese, Vice President for Policy, Center for Democracy & Technology
Travis Hall, Telecommunications Policy Specialist, (OPAD), (NTIA), U.S. Department of Commerce
Yael Weinman, Associate General Counsel, Privacy, Verizon

Check out a few key takeaway from the discussion:

States are Putting on the Pressure

Following implementation of the General Data Protection Regulation (GDPR) in Europe, California passed a data privacy law in 2018 that establishes new rules around notices and transparency of data collection and the right of consumers to request certain information be deleted. California has long been a leader in the tech world, so panelists said it’s no surprise that many states are thinking about following suit with data privacy proposals of their own. The potential for states to take action this year is putting pressure on the federal government to take the lead in setting a regulatory framework.
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Unlocking the Value of Cybersecurity Certifications

It's nearly impossible to predict tomorrow's cybersecurity trends. While it's unclear how threats will evolve, organizations are worried about their internal capacity to respond to vulnerabilities. Professional development and cybersecurity certifications prepare the workforce for the risks of today and the future.

The severity of the security skills gap puts cybersecurity professionals at an advantage for making a case for professional development. By demonstrating how training and certifications can improve your performance and reduce risk at your organization, you can craft a compelling pitch to your boss.

We’d be remiss if we didn’t mention networking. It’s a term that makes people cringe but is understood as a necessity in your career development. Approach a networking event as you would hosting a party. It’s your job to mingle and start forging relationships based on genuinely getting to know people versus what they can do for you. “Set the foundation for camaraderie and then build on that and use it for an ask down the road,” advises Ellis.

Once you’ve sparked those connections, follow up within 48 hours of meeting them so you’re still fresh in their mind. LinkedIn is the ultimate networking tool to send a short and simple message to connect. The act may seem small but it goes a long way. “That follow up is what makes the networking event worthwhile,” says Rogers, “and a lot of people don’t do that.”

Even if you don’t end up getting a job offer at your internship, make your time enjoyable and conclude it on a high note. Says Ellis, "People remember how you leave an organization, not how you join it.”

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CompTIA Wants You to Meet Your Congressional

Technology leaders and business owners from across the nation convened on Capitol Hill as part of CompTIA’s annual DC Fly-In on February 5 and 6, delivering a message to members of the House of Representatives and Senate about the role smart technologies should play in building the nation’s infrastructure. CompTIA makes this unique experience available to its members – it’s a great way for those advancing the business of technology to advocate for their businesses and themselves as citizens. Attending the DC Fly-In gives you the chance to meet with your state senators and representatives to discuss challenges and opportunities within the tech industry – giving you a voice on in our government.
Can I afford this IT certification?

IT certifications can be expensive. Not only the exam cost, but also the required training to help you prepare. That said, you have options for saving money, or potentially getting your certification paid for entirely.
Always investigate to see if your employer will pay for your training and certifications.
If you are a veteran, look into GI benefits and or Vocational Rehab and Employment (VR&E).
If none of those apply to you, check out Western Governor's University (WGU) or your local employment council or workforce development office. They often have programs that will pay for job training.
Read more about saving money on CompTIA certifications.

This was my first time attending the Fly-In and a chance for me to see first-hand the impact CompTIA Public Advocacy has on advancing technology legislation. I had the opportunity to lead a group of members to meetings on Capitol Hill with their congressman and senators. It was an honor to walk through the halls and meet face to face with legislators while giving our members a chance to give a voice to their businesses. At the end of every meeting, contact information was exchanged and we were encouraged to keep the lines of communication open, keeping congressmen and senators aware of the issues facing their delegates. Between meetings, my group and I had some time to step into the Library of Congress, the oldest federal cultural institution in the U.S., to appreciate its beauty and history.

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IT Certification Questions to Ask

Does this IT certification align with my career goals?

I’ve spoken with hundreds, if not thousands, of people via YouTube, and it always burdens me to hear someone chasing certifications that do not align with their career goals. Certifications require time, money and energy, and none of those should ever be wasted. CompTIA’s IT Certification Roadmap can help you map out a plan to get your career exactly where you want to be.
3. Will this IT certification improve my skills?

Let’s be honest. Some certification exams are a bunch of memorization questions. Once the exam is out of the way, so is the information we obtained. CompTIA performance certifications require you to not only answer questions, but to also demonstrate your skills through performance-based questions, allowing you to prove you can do the work, not just memorize facts.

To me if it’s not something that will improve my skills, knowledge and resume, I will not waste my time on it. I would rather have one valuable certification that proves my skills rather than 10 certifications that I earned and then forgot about.
4. What value will this IT certification add to my resume?

In order to get pass automated HR filters, you need to have certs, skills or both. If you don’t have the skills, then checking the box for CompTIA A+, CCNA or whatever IT certifications you have will really help you move on to the next phase of the interview process. Speaking of automation, learning Python, PowerShell or Ansible will put you at the front of the interview pack in 2019.
5. Does this skill relate to my current job?

In my career, it has always been easier to prepare for a certification that covers technology that I am working with. When I’m labbing eight hours a day on the job, it means less time labbing at home and more time reading and studying notecards.
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Tech Industry Forward at Tinder

First, the people I work with—they are silly, passionate, supportive, and I can always count on them to make me laugh from my belly multiple times a day. Secondly, the Tinder product is all about creating connections and meeting new people (whether platonic or romantic) and it’s a mission I’m proud to stand by.

What’s your story? I received my BA in Women’s & Gender Studies with a minor in Human Sexuality Studies from San Francisco State University. I interned for the Center for Research and Education on Gender and Sexuality during my senior year which resulted in a full time role post-graduation. I left C.R.E.G.S. to study for the GRE and GMAT when I randomly fell into recruiting. Fast-forward five years and I’m still in tech and currently enrolled in online courses through Cornell for Diversity and Inclusion in Practice for HR. I’m planning on completing the program by April 2019.

How did you get to this position? I was ready for a change of scenery from the San Francisco so I applied to tech recruiter roles in Seattle and LA. Thankfully, I found the role at Tinder and received an offer to join the Recruiting team. With my degree, I always dreamed of marrying my passion for social work with the tech industry. I volunteered to take on side projects in the diversity, equality and inclusion space, and after a year of conversations with my manager and higher-ups, I was offered the opportunity to be the first person in this role at the company. Being vocal about your passions pays off!

How does tech play into your position and daily work? We all use technology to get our jobs done but on top of that, engineers are the majority at my company and it’s my job to support them. Personally, understanding different people’s communication styles (slack vs. email vs. in person) is critical when it comes to building trust and getting buy-in for new programs.

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Programmed Responses in the Cloud

Proper automation lets IT workers create rules or specifications for cloud technology that drive how cloud solutions proliferate and situate themselves within the cloud and lets the tools generate the scripts or programs that do the actual work involved.

This covers scenarios that include fluctuations in demand, adding new or removing existing cloud services, components or applications, and responding to cyclical or seasonal market conditions. In a very real sense, this kind of automation makes cloud technology possible.

Another important area for automation falls under the heading of programmed responses to various triggers.

These include a broad range of events, such as the following, that might require millisecond-level reactions:
Changes in network link status
Users leaving or entering the cloud
Errors or failures in the network, servers, applications, or storage
Shift changes causing moves from call or data centers going offline to those coming online (following the sun around the globe is an easy way to understand this)

This kind of triggered automation also applies to the following types of events:
Detecting and dealing with security threats
Handling failover situations like those associated with business continuity and disaster recovery scenarios
Moving workloads from the private cloud to the public one, or vice-versa, for business or cost reasons

This is what keeps the cloud workable and cost effective over time – especially combinations of one or more private clouds, and one or more public clouds (called a hybrid multicloud).

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IT Certifications to Explore Specialties

CompTIA Network+

Proves your knowledge about managing enterprise networks, solving networking issues, troubleshooting network devices and keeping tabs on network security.

Jobs related to CompTIA Network+: Network Support Specialist, Network Administrator, Systems Administrator, Systems Analyst, Network Engineer

Download the CompTIA Network+ exam objectives to see what’s covered.
CompTIA Security+

Great for tech support and computer networking professionals who want to get into cybersecurity. This certification proves you know how to secure networks, keep digital data confidential and ward off hackers.

Jobs related to CompTIA Security+: Cybersecurity Specialist, Security Administrator
CompTIA Cybersecurity Analyst (CySA+)

Proves you are a cybersecurity expert. This certification, shows you can use analytics to help prevent advanced cyber threats. The defensive cybersecurity skills covered by CompTIA CySA+ complement the offensive skills covered by CompTIA PenTest+.

Jobs related to CompTIA CySA+: Cybersecurity Analyst, Security Operations Center (SOC) Analyst

Download the CompTIA CySA+ exam objectives to see what’s covered.
CompTIA PenTest+

CompTIA PenTest+ proves that you understand the nuances of penetration testing to prevent cyber threats. The offensive cybersecurity skills covered by CompTIA PenTest+ complement the defensive skills covered by CompTIA CySA+.

Jobs related to CompTIA PenTest+: Penetration Tester, Vulnerability Analyst

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Be open to unpaid internships

Most people prefer a paid internship. However, if your mind is completely closed to unpaid internships, you might miss the opportunity of a lifetime as some outstanding IT internships pay only in experience and connections.

Instead of writing off an unpaid internship that looks amazing, check in with your financial aid department. If you will be receiving class credit for your internship, you may be eligible for grants, stipends and scholarships designated for unpaid internships.

The process of landing the right internship is very rewarding. It will allow you to develop your networking skills, put you in contact with many potential employers, and mature you as a tech professional. You’ll use the very skills you developed or strengthened during your internship search, during the internship itself. That said, don’t shortchange yourself by opting out of the search when the internship you want seems to evade you. Hang in there, and in time you’ll most likely find an IT internship that is a perfect fit for you and will support your long-term goals.
Adopt an “anything can happen” mentality.

Going into the internship search process with the belief that the world is your oyster and anything can happen will serve you well. Even if you’ve never considered yourself to be a dreamer, it’s important to adopt an abundance mindset when searching for an internship. It will give you the courage you need to apply for internships you may feel are out of your league.

Making a list of some of the top tech companies you would love to intern with will help you think like a dreamer—so will reaching out to those companies and asking about their internship opportunities. If they don’t have any that would be a good fit for you, at least you’ve made some new contacts and exercised your networking muscle.

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HSITAG Gives Back Through Charitable

Part of the mission driving the Human Services Information Technology Advisory Group (HSITAG) is to give back to those organizations focused on helping others. Every year, as part of CompTIA’s overall charitable giving, HSITAG is provided $10,000 to fund a charity of its choosing. So, we established our Charitable Giving Committee to research and identify nonprofit organizations that could benefit from these financial donations.

How it Works: The Charitable Giving Committee kicks off the year by brainstorming a list of nonprofit candidates to potentially receive our allotted donation. We look for 501(c)(3) organizations that are aligned to health and human services and, if possible, technology. Committee members investigate and present candidate organizations, and the committee discusses their missions and how they benefit their specific communities. In previous years, we have been thrilled to donate to Foster Care to Success (https://www.fc2success.org/), Girls Who Code (https://girlswhocode.com/), and the National Center for Missing & Exploited Children (http://www.missingkids.com/).

Our Selected 2019 Charities: This year, we have opted to split the $10,000 between two charities: Once again, we will donate $5,000 to National Center for Missing & Exploited Children, and we’ve selected the Fisher House Foundation (https://www.fisherhouse.org/) for another $5,000. Fisher House Foundation supports veteran and military families who are facing critical illnesses. What a great way to thank these families for their service!
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Big Data Jobs in IoT

IoT and big data go hand in hand to offer organizations valuable insights. A great example is with shipping and logistics. Organizations are always looking for different ways to be more efficient with deliveries, specifically in saving time and money. You may wonder how drivers all over the world find their way to millions of destinations every day. Well, big data is the shotgun rider!

Shipping organizations collect, analyze and use big data to forecast future demand. Then, they can work together with IoT by putting sensors on trucks to learn more about gas mileage, speed and delivery routes.

Big Data Jobs in IoT:
Big Data Engineer
Engineering Data Specialist
Data Integrations Engineer


The challenge, of course, is finding the right skills to understand and blend all these new ingredients. Especially for smaller businesses or those that have not invested heavily in technology, there will be some challenges in getting up to speed. This is why third parties can play a larger role in this new era of enterprise technology. The complexity of solutions and the scarcity of expertise can drive demand for outside help.

Throughout the year, the Emerging Tech Community will dive deeper into each of these technologies to describe why they are so disruptive and how companies can move forward with either implementation, sales or support. Keep an eye out for all the new content, or join the community to be right in the middle of the action.
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Stackable technologies supercharge digitisation efforts

The concept of stacks isn’t new but advances in areas like API-enabled platforms and containers for modular business processes are creating more sophisticated and efficient stacking of technologies to achieve end results. The process lets companies achieve a value that is far greater than the sum of its parts. This creates a significant opportunity for channel businesses to connect the dots for customers. Partners that can connect the dots for customers can differentiate themselves and drive new profit streams.

Even if blockchain is not a 100% match for your business right now, you can slice and dice, and take components of it that you can find a use for now, Satija said. “For example, smart contracts. Embrace them to differentiate yourself,” he said. It’s more than a first-mover advantage, it’s a chance to disrupt how businesses run.”

Don’t try to sell blockchain as technology, Gitney said. Instead, create a unique, innovative way to use the technology and market that. “Ask yourself, does this solve a real problem that cost companies a lot of money or impacts people’s lives? If you can demonstrate that, you’re on your way.”

Another obstacle for blockchain adoption is a dearth of developers, but also skilled resources that understand how the technology fits into business, said Satija. “Right now, it’s a specialized, niche area. It’s very different from most other web technologies. But it’s more than technology. It’s business processes and process workflows,” he said. “This is not putting up a website or an accounting system only used by accountants. It’s a paradigm shift and we need an entire community of people that know the functional requirements really well.”


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Lack of Standards, Skills Shortage Can Impact Adoption

Of course, what we know as blockchain today will likely look much different in the not-too-distant future. The technology is still developing, skilled resources are hard to find, and there’s not a lot of clear standards or regulations in place—all of which might impact adoption for a while.

“Companies are reticent to jump on blockchain because it’s too immature at this point,” Gitney said. “For solution providers, the focus needs to be on standardization and developing a great story. We’re probably four or five years away from seeing blockchain as mainstream, but it will come.”

Companies have spent so much money on their technology infrastructure, it will be difficult to get them to redefine and redesign around blockchain, Gitney said. “You need to take an incremental approach and focus on businesses that need to have a full chain of custody and provenance for compliance. These companies will realize a fast ROI.”

Another obstacle for blockchain adoption is a dearth of developers, but also skilled resources that understand how the technology fits into business, said Satija. “Right now, it’s a specialized, niche area. It’s very different from most other web technologies. But it’s more than technology. It’s business processes and process workflows,” he said. “This is not putting up a website or an accounting system only used by accountants. It’s a paradigm shift and we need an entire community of people that know the functional requirements really well.”

Start the Conversation Now

Overall, it’s a matter of when, not if, blockchain reaches critical mass in the market, executives said. During this maturation phase, it’s important for solution providers to learn the subject matter and start conversations with customers in order to establish themselves at thought leaders now, according to Annette Taber, CompTIA’s vice president of industry outreach.
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The Challenges of Artificial Intelligence

Of course, if companies are expecting to save money by implementing AI, the main concern will be the investments necessary to get AI up and running. The challenge for solution providers here is the same as with any cost analysis—make sure that all costs are being considered. One often-overlooked area is the data component, where they should ensure that sufficient data is being collected and processed for AI to make decisions.

Cybersecurity is another unsurprising challenge. It’s encouraging to see companies shift their thinking on security, treating it more as a primary consideration rather than something to think about after a new technology has been put in place. Still, every new technology brings a fresh set of cybersecurity risks. As organizations continue to rely on digital processes for success, solution providers must continue to build security skills or seek new partners with more security expertise in emerging areas.

The search for expertise is—for now—the third biggest challenge companies expect to face with AI initiatives. Given the state of tech hiring, where demand is outpacing supply in several areas, it seems likely that AI skills will soon become a gating factor. All AI skills are not equal, though. Companies pushing the envelope on AI will be looking for designers who understand the latest machine learning algorithms. Other firms will be looking for help troubleshooting AI systems or interpreting AI results. In fact, AI support and troubleshooting is the top area where businesses expect to engage with a solution provider, with 65% of companies seeking third-party AI assistance targeting this task.
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Getting Hands-On Experience comptia it

On-the-job experience is another really good thing. Now you don’t have to start directly in cybersecurity if you’re looking at a career in cybersecurity. In fact, it’s a really good idea to kind of get some hands-on [experience], maybe at a help desk. Maybe at a local small computer shop and really spend some time getting to know the inner workings of how computers actually work. From there, you can always move up into the cybersecurity field.

If you’re perhaps young enough and you don’t necessarily feel like college is right for you, you may want to look at something like the military. The military has a lot of opportunities in cybersecurity. Whether you’re talking about the Army or the Navy or the Air Force or Coast Guard, I’ve taught people in all those branches. I haven’t really done anything with Marines yet, but hey guys, if you’re in the Marines and you’d like for me to come out to one of the bases where you’re at, I’m happy to do so. Just feel free to contact me here.

But I’ve been to a bunch of other military bases where we talk about all sorts of different types of cybersecurity topics. Now obviously I can’t talk about the details here, but there are definitely cybersecurity groups within at least the Air Force and the Navy and other branches of the U.S. military. So that might be a good option for you.

They don’t see the value in that because they’re more worried about having all the acclaim and things accrue to them. But when you can start to see how others can add to that or how you can add to others and that sharing is being part of a team, then you can see how leading is being part of organizing that team and putting the team together, defining the goals, helping to set the strategy and then setting people loose to achieve that.

BOB: It sounds as though you’re saying that learning to collaborate, in other words, to share this part of a team, is sort of a foundation for eventual leadership.

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CompTIA Network+ security+ jobs

Just about any professional in any industry is interested in a pay increase. How about you? For those in IT, a pay raise may be just a certification away.

CompTIA Network+ certification holders can earn an annual salary of up to $107,143, per GoCertify. This proves that the skills covered by CompTIA Network+, such as network security and the installation, maintenance and troubleshooting of networks are in high demand among employers. If you need to start earning extra cash STAT, CompTIA Network+ can deliver the hefty ROI you want.

Other top-earning IT certifications, as mentioned by GoCertify:
CompTIA Security+
ITIL Foundation
Citrix Certified Associate – Virtualization (CCA-V)
Google Certified Professional Cloud Architect

Cybersecurity challenges. Even with local government, there are state and federally mandated compliance regulations. However, compliance alone cannot solve the ever-growing threats governments face – and failure to comply due to ignorance only amplifies the risk. While some jurisdictions have recognized the need to designate a senior staff member in charge of cyber security, most do not. Reasons most often sited are that it would be too expensive, or “we are too small” to have to worry about cyber beyond what we are currently doing. Meanwhile malware and ransomware threats continue to grow. The expense to recover is far greater exponentially then the price to adequately staff, train, and invest in the latest threat protection systems that have come to market.

10 Failures in scope and scale. Perhaps the most pressing and overriding issue facing local governments when it comes to technology is scope, scale and staff competencies. Technology can be expensive to operate and maintain and one must question whether it makes sense for every government entity to own its own systems and equipment? Moving forward, can this be a sustainable approach? If cities and counties are unable to adequately maintain their systems, attract and keep talent, what is the risk to the public?As one searches for alternatives one will find there are many. This could take the form of outsourcing the network, major applications, email systems, and more. Other alternatives include shared services among neighboring jurisdictions, or simply seeking managed cloud solutions.

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Drone Business Opportunities are Limited

Naysayers are adamant that drones can only do a few things, they’re expensive to use and maintain, and the ROI isn’t very high. Not surprisingly, Drone Advisory Council members vehemently disagree.

As an example, a traffic fatality can take up to six hours for law enforcement to investigate and clear the scene using traditional technologies. With drones, that time can be cut in half and officials would see greater accuracy in their data, Spotted Eagle said. “You can see a reduction in time and cost, but also get significantly greater value from better data.”

There is opportunity for drone technology to solve problems in almost any vertical market and increase productivity and efficiencies, said council members.

“Over the last year or so we have seen much broader adoption of drones for industrial inspections,” said Frechette. “Large oil and gas companies, and power utilities are moving from pilot programs to more traditional services contracts. The business is there, and so is the value.”
The Reality: Drones Are Here to Stay

The best way to bust these myths and evangelize drone technologies and use cases is to keep communicating, building solutions and demonstrating value to customers and prospects, said council members.

“As a council, we are doing quite a bit to reduce the lack of familiarity and present opportunities packaged for businesses,” Spotted Eagle said. “Frankly, that’s why you would work with a drone solution provider—to rely on them to help you understand and abide by regulations.”
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Demystify Cybersecurity Jobs

Women and other underrepresented groups need more data on working in IT security before they will jump in. “Women are less likely to take risky investments, but when they do they’re more likely to make a profit,” Myers said. The more women know about security jobs, the more likely they are to apply.

Myers was a florist before she got a job as an assistant to the office manager at a security company. By being curious and lending a hand around her office, she learned the ropes from the ground up. Hear the whole story of how she pivoted from landscape architecture to a career in IT security in this episode of the AWIT TechCast.

“There are a huge number of different ways you can get in the industry without going through a college degree program,” said Myers.

Offer bootcamps or hold games of capture the flag so people can experience security in a fun environment first. If you spot some undiscovered talent, see if it’s worth offering more training or a short-term internship.

You can also boost the likelihood that women will stay in your company by offering them ways to grow. Funding certifications like CompTIA Cybersecurity Analyst (CySA+) can give your employees a leg up on behavioral analytics and ways to prevent, detect and combat cybersecurity threats. Find out more here.
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Things to Know About CompTIA PenTest+

I gave you the exam description before:
There’s 85 questions on the exam, maximum.
It’s performance-based and multiple-choice questions.
The length of the test is going to be 165 minutes.
You need a passing score of 750.
It’s $349 USD for this exam.
Usually after three years, the exam retires.

They recommend that you have a minimum of three or four years hands-on experience for this certification.

It does say that it’s an intermediate certification, rather than the core skills, which I guess they’re saying that the Security+ is going to be the entry-level certification. Then intermediate’s going to be the PenTest+ and the CySA+, and then the advanced is going to be the CASP+.

CompTIA is really trying to map this out, and that’s good. It gives you a clear path, and I also talk about the certification roadmap. I’m sure they’re going to update that and add this to it, so be on the lookout for that from CompTIA. So sign up for the newsletter so you can have that. I always talk about looking at that roadmap because it not only has CompTIA’s certifications on there, but it has other organizations also, which is awesome.
What Jobs Can I Get with CompTIA PenTest+?

So some of the job titles you can have with this PenTest+ certification is going to be:
Penetration tester
Vulnerability tester
Security analyst
Vulnerability assessment analyst
Network security operations

I hopped on Indeed and I looked for some jobs all across America, so here are some jobs that are currently out there for the PenTest+. This looks pretty cool. PenTest capture the flag cyberstudy, and it’s $100, $160 an hour. That looks pretty cool.

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