With the second half of 2020 coming into focus, it’s important to think about your managed services provider (MSP) business model. The original Payroll Protection Program funds that many MSPs received in the second quarter of 2020 are starting to run out and it’s time to start planning what’s next for your tech firm.
One area that deserves consideration is a well-established revenue generating opportunity known as third-party maintenance (TPM). TPM is ongoing hardware support for technology equipment that acts as both an alternative and enhancement to original equipment manufacturer (OEM) support.
We must be meeting with our organizations to discuss how to strategically invest in solutions that will facilitate virtual first and ensure that we shift our focus from “bubble gum and duct tape” fixes put in place to address the immediate need during the pandemic, to strategic investments that address common needs across departments and which will allow a remote workforce to continue to deliver service at equal or greater service levels.
More INfo: a+ certification jobs with no experience
One area that deserves consideration is a well-established revenue generating opportunity known as third-party maintenance (TPM). TPM is ongoing hardware support for technology equipment that acts as both an alternative and enhancement to original equipment manufacturer (OEM) support.
We must be meeting with our organizations to discuss how to strategically invest in solutions that will facilitate virtual first and ensure that we shift our focus from “bubble gum and duct tape” fixes put in place to address the immediate need during the pandemic, to strategic investments that address common needs across departments and which will allow a remote workforce to continue to deliver service at equal or greater service levels.
More INfo: a+ certification jobs with no experience
No comments:
Post a Comment